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Questions
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Answers
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Q: What is a
Designer mat ?
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A:
A 'DESIGNER' mat is a
mat that has a special cut in the border of the mat. This cut may
be in the top
mat showing the lower mat colors or it might be a cut in the lower mat
where it comes into the image, like cropping, so it covers a portion
of the image. A sample is what we call a ..... photo
corner-coming into the image.
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Q: How does the
MOBILE
service work ?
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A:
We are the only
picture framing company in Maine that offers this service. We
will come
to your home of place of
business. This offer is free for the greater Portland and auburn
areas limited to a one hour consultation. Areas beyond this have
a nominal
fee for travel included. We bring the mat colors, frame samples
and mat design choices to you. This
way the customer (you) can decorate for their environment. Since
you are unable to bring the sofa, drapes
and carpet to us, and recalling these colors and textures it difficult
once you see the mat colors
available.
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Q: Why don't
you have
custom framing prices
on the website ?
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A:
Custom prices are mostly depicted by actual outer dimensions but there
are others factors.
The design choices, mat
type, glass type , and especially the frame will change the price. What
you are really paying
for is 'TALENT' and EXPERIENCE...knowledge and creativity vary by
person. Our
experience plays in the color choices, frame style, and most
importantly the best design that will
enhance your image. All of this also protects the item.
What
materials are chosen preserve the image at
different levels. We will be glad to schedule a constult and see what
price options we can come up with. Education is also part of the
process-prices can get lower but the end product changes as decissions
are made.
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Q:
How long
is a
consult ?
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A:
A consult, either in home, office or our shop usually take about one
hour. This allows time to learn a little about the customer
to create the best design to bring out their personality and not
mine. We have to
choose color (mat and frame), which usually takes longer than most
people anticipate- every color
choice changes what is drawn out of the image (what your eye is drwan
to). To best serve you, (the customer) I want to allow
enough time
so nothing is rushed and we end up with the perfect end result. The
first hour is complimentary, a small fee for every 1/2 hour more.
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Q: How many
mat colors
choices do
you have ?
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A:
Around the Image has a large variety of mat colors and texture choices.
We have always been able to find what people
need . We prefer bainbridge and crescent mat companies. If we
don't hwave that perfect color, we will do our best to find it
someplace.
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Q: How many
Frame
choices
do you have?
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A:
Deborah chooses to have several frames on hand to look at. The
others are on the computer. Having choices on
the computer allows Around the Image to keep overhead down, not needing
the actual space for
samples and paying for the samples we are able to pass these savings on
to YOU.
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Q:
When can I expect
my
project to
be finished
?
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A:
Around the Image has about a three(3) to five (5) week turn
around
time. This
allows us to order materials needed along with hand
cutting the specialized design decided on during the consult
appointment. We can sometime do RUSH orders for an added cost.
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Q: What is
conservation
framing- I have heard
lots about it ?
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A:
Conservation framing means using materials that will preserve the
artwork. Many valuables, signed and
numbered
prints, memorable, inheritated items, and much more are brought to a
custom picture framer. The mat
board is acid free so has no harmful 'tree'
by-products. The glass varies depending on the UV protection
level desired and choosen.
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